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1037篇 您的检索式：作者名="Berry L A"

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	题名	作者	年代	出处	被引量
1	SERVQUAL:A Multiple-Item Scale For Measuring Consumer Perceptions of Service Quality显示文摘	Parasuraman A Berry Leonard L ZeithamI Valarie A	1988	Journal of Retailing1988，64，1：	1
2	Perceived service quality as a customer-based performance measure:an empirical examination of organizational barriers using an extended service quality model显示文摘	Berry L L Zeithaml V A	1991	Human Resource Management1991，30，3：	1
3	SERVQUAL:A multiple item scale for measuring consumer perceptions of service quality 显示文摘	Parasuraman A Zeithaml V A Berry L L	1988	J Retailing1988，1，64：	1
4	A conceptual model of service quality and its implications for future research显示文摘	Parasuraman A Valerie A Zeithaml Leonard L Berry	1985	Journal of Marketing1985，，4：	1
5	Dietary fatty acid sources affect conjugated linoleic acid concentrations in milk from lactating dairy cows显示文摘	Kelly M L Berry D A Dwyer J M	1998	J Nutr1998，128，：	1
6	Distributed interference compensation for wireless networks 显示文摘	HUANG J BERRY R A HONIG M L	2006	IEEE Journal on Selected Areas in Communications2006，24，5：	1
7	The behavioral conse- quences of service quality显示文摘	Zeithaml V A Berry L L Parasuraman A	1996	Journal of Marketing1996，60，2：	1
8	An empirical investigation of consumer satisfaction after service failure and recovery显示文摘	McCullough M A Berry L L Yadav M S		0，，02：	1
9	A conceptual model of Service quality and its implications for future research显示文摘	Parasuraman A Zeithaml Valarie A Berry Leonard L		0，，04：	1
10	A Conceptual Model of Service Quality and Its Implications for Future Research显示文摘	Parasuraman A Zeithaml V A Berry L L	1985	Journal of Marketing1985，49，4：	1
11	Understanding Customer Expectations of Service 显示文摘	PARASURAMAN A BERRY L L ZEITHAML V A	1991	Sloan Management Review1991，32，1：	1
12	A Multiple-item Scale for Measuring Consumer Perceptions of Service Quality显示文摘	Parasuraman A Zeithaml V Berry L	1985	Journal of Retailing1985，64，1：	1
13	Distributed interference compensation for wireless networks显示文摘	HUANG J W BERRY R A HONIG M L	2006	IEEE Journal on Selected Areas in Communications2006，24，5：	1
14	Servqual:A multiple-item scale for measuring customer perceptions of service quality显示文摘	PARASURAMAN A ZEITHAML V BERRY L L		0，，01：	1
15	Refinement and reassessment of the SERVQUAL scale显示文摘	Parasuraman A V Zeitharml V A Berry L L		0，，：	1
16	SERVQUAL:a multiple-item scale for measuring consumer perceptions of service quality显示文摘	Parasuraman A Zeithaml Valarie A Berry Leonard L		0，，01：	1
17	SERVQUAL:A multiple - item scale for measuring consumer perceptions of service quality显示文摘	Parasuraman A Zeithaml V A Berry L L	1988	Journal of Retailing1988，64，1：	1
18	Characteristics Affecting the Acceptance of Retailing Technologies : A Comparison of Elderly and Nonelderly Consumers 显示文摘	Zeithaml V A Berry L (1987)	1987	Journal of Retailing1987，63，1：	1
19	Refinement and re- assessment of the SERVQUAL scale显示文摘	Parasuraman A Berry L L Zeithaml V A	1985	Journal of retailing1985，，：	1
20	SERVQUAL:A multiple-item scale for measuring consumer perceptions of service quality显示文摘	Parasuraman A Zeithaml V A Berry L L	1988	Journal of Retailing1988，，：	1

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