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42篇 您的检索式:作者名="Meuter J"
    题名 作者 年代 出处 被引量
1Encouraging existing customers to switch to self-service technologies: put a little fun in their lives 显示文摘Curran J M Meuter M L 2007Journal of Marketing Theory and Practice2007,15,4:1
2Choosing among alternative service delivery modest an in- vestigation of customer trial of self-service technologies 显示文摘MEUTER M L BITNER M J OSTROM A L 2005Journal of Marketing2005,,2:1
3Implementing successful self - service technologies 显示文摘Bitner M J Ostrom A L Meuter M L 2002Academy of Management Executive2002,16,4:1
4Human T cell clone identifies a potentially protective 54 kda protein antigen of Toxoplasma gondii cloned and expressed in Escherichia coli显示文摘Saavedra R De Meuter F Decourt J L 1991J Immunol1991,147,:1
5Encouraging Exiting Customers to Switching to Self-service Technologies:Put a Little Fun in Their Lives显示文摘Curran J M Meuter M L 2007Journal of Marketing Theory and Practice2007,15,4:1
6Electronic Word-of-Mouth Versus Interpersonal Word-of-Mouth: Are All Forms of Word-of-Mouth Equally Influential? 显示文摘Meuter M L McCabe D B Curran J M 2013Services Marketing Quarterly2013,34,3:1
7Implementing successful self-service technologies 显示文摘Bitner M J Ostrom A L Meuter M L (2002) 2002The Academy of Management Executive2002,,:1
8Human pharmacokinetics of a perfluorocarbon ultrasound contrasrt agent evaluated with gas chromatography显示文摘CORREAS J M MEUTER A R SINGLAS E 2001Ultrasound Med Biol2001,27,4:1
9Human T cell clone identifies a potentially protective 54-kDa protein antigen of Toxoplasma gondii cloned and expressed in Escherichia coli显示文摘Saavcedra R Meuter F D Decourt J L 1991J Immunol1991,147,:1
10Technology Infusion in Service Encounlers 显示文摘Bitner M J Brown S W Meuter M L 2000Journal of the Academy of Marketing Science2000,28,1:1
11Intentions to use self'-serviee technologies: A confluence of multiple attitudes 显示文摘CURRAN J M MEUTER M L SUPRENANT C F 2003Journal of Service Research2003,5,3:1
12Technology infusion in service encounters 显示文摘Bitner M J Brown S W Meuter M L 2000Journal of Academy of Marketing Science2000,28,1:1
13Choosing among alternative service delivery modes: An investigation of customer trial of self - service technologies 显示文摘MEUTER M L BITNER M J OSTROM A L BROWN S W 2005Journal of Mar- keting2005,,:1
14Choosing AmongAlternative Service Delivery Modes: An Investigation of CustomerTrial of Self-service Technologies显示文摘Meuter M L Bitner M J Ostrom A L 2005Journal of Marketing2005,69,2:1
15The Influence ofTechnology Anxiety on Consumer Use and Experiences with Self -service Technologies 显示文摘Meuter M L Ostrom A L Bitner M J 2003Journal of Business Research2003,56,11:1
16Technology infusion in service encounters 显示文摘BITNER M J BROWN S W MEUTER M L 2000Journal of the Acade- my of Marketing Science2000,28,1:1
17Intentions to Use Self-Service Technologies: A Confluence of Multiple Attitudes 显示文摘Curran J M Meuter M L Surprenant C F 2003Journal of Service Research2003,5,3:1
18The Influence of Technology Anxiety on Consumer Use and Experiences with Self - service Technologies 显示文摘MEUTER M L OSTROM A L BITNER M J 2003Journal of Business Research2003,,11:1
19Self-Service Technologies : Understanding Customer Satisfaction with Technology-Based Service Encounters 显示文摘Meuter M L Ostrom A L Roundtree R I Bitner M J 2000Journal of Marketing2000,64,3:1
20Choosing Among Alternative Service Delivery Modes : An Investigation of Customer Trial of Self - service Technologies 显示文摘MEUTER M L BITNER M J OSTROM A L 2005Journal of Marketing2005,,4:1
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