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20篇 您的检索式:作者名="Maklan"
    题名 作者 年代 出处 被引量
1Towards a better measure of customer experience显示文摘Philipp 'Phil'Klaus Stan Maklan 2013Interational Journal of Market Research2013,,02:1
2Corporate Social Responsibility: Exploring Stakeholder Relationships and Programme Reporting across Leading FTSE Companies显示文摘Simon Knox Stan Maklan Paul French 2005Journal of Business Ethics2005,,1:1
3Dynamic Capabilities:The Missing Link in CRM Investments显示文摘MAKLAN S KNOX S 2009European Journal of Marketing2009,43,1112:1
4Dynamic capabilities: The missing link in CRM investments显示文摘Maklan S Knox S 2009European Journal of Marketing2009,43,1112:1
5Reinventing the Brand: Bridging the Gap between Customer and Brand Value 显示文摘Maklan Stan and Simon Knox 1997Journal of Product & Brand Management1997,6,2:1
6Customer relationship management : Perspectives from the marketplace 显示文摘Knox S Maklan S Payne A 2003Lap Lambert Ac- ademic Publishing2003,,3:1
7Dynamic capabilities: The missing link in CRM investments显示文摘Maklan S and Knox S 2009European Journal of Marketing2009,43,1112:1
8EXQ: A Multiple-item Scale for Assessing Service Experience 显示文摘Klaus P P Maklan S 2012Journal of Service Management2012,23,1:1
9Corporate Social Responsibility: Exploring Stakeholder Relationships and Programme Reporting across Leading FTSE Companies 显示文摘Simon Knox Stan Maklan Paul French 2005Journal of Business Ethics2005,61,:1
10Corporate Social Responsibility :Exploring Stakeholder Relationships and Programme Reporting Across Leading b3SE Companies 显示文摘Knox Simon Maklan Start French Paul 2005Journal of Business Ethics2005,61,1:1
11Dynamic capabilities: the missing link in CRM investments 显示文摘Maklan S Knox S 2009European Journal of Marketing2009,43,1112:1
12Bridging the gap for destination ex- treme sports: A model of sports tourism customer experience 显示文摘KLAUS P MAKLAN S 2011J Market Manage2011,27,1314:1
13Dynamic Capabilities:The Missing Link in CRM investments显示文摘MAKLAN S KNOX S 2009European Journal of Marketing2009,43,1112:1
14Corporate social responsi-bility:Exploring stakeholder relationships and programmereporting across leading FTSE companies显示文摘Knox S Maklan S French P 2005Journal ofBusiness Ethics2005,61,1:1
15Dynamic capabilities:the missing link in CRM investments显示文摘MAKLAN S KNOX S 2009European Journal of Mar- keting2009,,:1
16Dynamic capabilities:The missing link in CRM investments显示文摘Maklan S Knox S 0,,11:1
17Dynamic Capabilities: The Missing Link in CRM Investments 显示文摘Maklan S Knox S 2009European Journal of Marketing2009,43,6:1
18The role ofbrands in a service-dominated world 显示文摘KlausP Maklan S 2007Journal of Brand Management2007,15,2:1
19Corporate Social Responsibility: Exploring Stakeholder Relationships and Programme Reporting across Leading FTSE Companies 显示文摘Simon Knox Stan Maklan Paul French 2005Joumal of Business Ethics2005,61,1:1
20Dynamic capabilities: The missing link in CRM investments显示文摘Maklan S and Knox S 2009European Jou rnal of Marketing2009,43,:1
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